Although we are confident in your ability to treat the products with the utmost care, the deposit serves as a backup plan for the lender in case something goes wrong.The deposit fosters trust and gives the lender more motivation to part with their property.As soon as we receive the items from the buyer, Tenant will start the refund process for the deposit.

Rent can be paid using a variety of,

• * Credit or debit card
• * Mobile wallets (Paytm, Amazon Pay, Ola Money)
• * Netbanking
• * UPI
• * (COD) Cash on Delivery

After you confirm the payment method, you will get a screen confirming your order.Please be aware that only when you pay the deposit is your order verified. The deposit amount may be paid online using a credit card, debit card, or mobile wallet, as well as Cash on Delivery.

Yes, certain product categories do offer the Cash on Delivery (COD) option. Go to the payments page and choose Cash on Delivery to pay via COD.

The deposit can be paid in cash at the time of delivery or when you confirm your purchase online via our app or website.When our team picks up the item on the due date, our delivery person will give you the cash if the deposit was paid in cash.After the item is picked up from your location, if the deposit was made online, it will be transferred to the same source of payment within 3 to 5 working days.

Yes, you are welcome to come into the Tenant office and pick up a product. The availability of items for walk-in customers cannot be guaranteed because Tenant operates on a first come, first served basis.In order to minimise disappointment, we will thus advise you to order your items in advance.

The costs listed on the Tenant App or Website are the lowest costs we can provide. These pricing cannot be changed by our system.However, we urge clients to take advantage of any active discounts or promotions.By following Tenant on social media, you may locate these discounts.

We acknowledge the possibility of unforeseeable events leading to inadvertent damage to the products or any related parts during the rental period. In such circumstances, kindly notify Team Tenant through email (info@Tenant.in) as soon as possible so that we may take the necessary precautionary action on our end.Our delivery staff will inspect the item when it is picked up, and if there are any problems, it is common procedure for us to withhold the security deposit until the item is fixed or replaced and returned to its original state. Customers are responsible for covering the additional repair costs if the damage exceeds the security deposit amount.

After completing the payment, you will be requested to upload the following files/details as part of Tenant's Know Your Customer (KYC) procedure:

• • Occupational Category (Student, Freelancer, Self-Employed, Employed, Homemaker, Other)
• • Government-issued identification (passport, licence, or Aadhar card)
• • Address Proof (Rental Agreement, Electricity Bill, WiFi Bill, Aadhar Card, Passport)
• • Second contact (a friend, a relative, or a co-worker)
• • According to the chosen vocation (college detail, work detail, employment detail)

You will be able to see a tag that reads "Verification Pending" after this data has been uploaded. Our staff will check your profile from the backend in the interim. You will be able to see a tag that reads "Verification Complete" once the team has given its permission. * Please take notice that you will be asked to re-upload the required papers as instructed by the Tenant Team in the event of any discrepancy.

We do, indeed.For orders placed on the app or website before 4 PM IST, we provide the option of same-day deliveries.

We recognise that there may be instances when you are late.We accept deliveries up to one hour beyond the scheduled pickup time. If you stay longer than this window of time, you'll be charged for an extra day's rent. However, there will be an extra fee of one day's rent if the merchandise is delayed any further.

Installation is available for large/corporate orders upon request.
If the Tenant executive has to be present at all times, such as at an event, you may also ask for a volunteer.

Send us an email at info@Tenant.in at least 24 hours before the delivery date if you want to change the order from purchase to delivery. As long as the delivery address is within our shipping restrictions, Tenant will be pleased to convert this.

The 'List My Item' option on your Tenant profile page allows you to list items. The Tenant team will accept the item after a careful review once it is listed. This might take up to two or three business days. You'll receive an email and SMS when the item has been authorised by us. You may activate the item, set the price, and make it live.

Each time your item is rented out on Tenant, a confirmation SMS will be sent to you. Through our app or website, you may trace every order associated with your Tenant profile. Within the first week of the next month, the amount of your earnings for the previous month would be credited to your registered bank account.

High security measures are enforced at Tenant to guarantee that the item is returned to the lender in a secure manner.
At the time of delivery, Tenant confirms the customer's address and photographs their authentic government-issued identification. The consumer signs a contract saying that they are responsible for paying for any loss or damage that exceeds the deposit.
The Tenant crew carefully examines the item after collecting to make sure there is no damage. In the event of damage, Tenant retains the deposit money and sees to it that the item is restored to its original condition.
We appreciate the confidence you have in us and will make every effort to return your goods in excellent condition. Contact us at info@Tenant.in or email us your contact information if you have any more questions, and we'll be pleased to walk you through the procedure.

If the item is not on order, you may ask for it to be returned for personal use. We would, however, want 48 hours' notice in advance for the same

Step 1:Decide the item(s) you want to rent

Step 2:Decide for how long you want to rent it

Step 3:Decide when you want the item(s) delivered

Step 4:Pay a Security Deposit (Refundable) by Debit or Credit Card to confirm your reservation.

Step 5:Complete the KYC procedure by submitting all required documentation. Only when this step is finished can the order be completed.

Step 6:Receiving the goods depending on your specified delivery date Your bank account will be automatically charged for the first rental payment on the day the items are delivered. "Billing Date" refers to this day, while "Billing Cycle" refers to the period beginning on that day. This cycle would be followed for all subsequent rental payments.

Step 7:At the conclusion of the subscription period, our delivery representative will collect the merchandise.

Step 8:The Security Deposit will be repaid in 3-5 working days once the product(s) being returned have undergone a quality inspection.

Our staff will assess and perform a quality check of the items for any internal or exterior damages once the subscription term of the leased product is over and it is returned to us. You may anticipate receiving the reimbursement in your subscription-linked card (Debit/Credit) in 3-5 working days if the quality is undamaged and meets our set requirements. In the event of any damage, the buyer would be required to pay in accordance with the established Terms & Conditions.

At the moment, subscriptions accept payments made with debit or credit cards. Any Indian bank may issue credit cards on the MasterCard and Visa networks.ICICI Bank, Kotak Mahindra Bank, Citibank, and Canara Bank all provide debit cards that operate on the Mastercard and Visa networks.

Depending on your billing period, the auto-debit will take place. You don't need to bother trying to remember the due dates for payments or exert any effort to manually pay the money because it is an automated function.

Yes, the first month's rent and the delivery and pickup costs would be charged to the subscription-linked card. After that, you'll simply need to pay the monthly rental for the duration of your membership.

You may enter your account on Tenant to retrieve the invoice for each payment that has been started and finished. By navigating to My Profile My Orders Invoice, you may download the invoice.

We are pleased that you might be thinking about extending your order. Here's how to make the order longer. For contracts longer than one month Only before the month in which the order tenure expires, or 31 days before the expiration of the order tenure, is an extension possible. Here's an illustration: Consider reserving a product for an additional six months, from January 5 to June 5 of 2019. In order for us to effectively fulfil your request, you must tell us by May 04, 2019, at the latest. You will need to continue paying the same monthly rental amount in accordance with the subscription plan if the order extension is approved. No concerns if you forget or fail to notify us of the order extension per the aforementioned rules. You can contact us by email at info@Tenant.in or place a new purchase. We would see to it that you had the most pleasant and trouble-free experience possible.

Renter would be responsible for paying an early termination charge if the order was terminated before the subscription order duration had ended. This will be the same as one month's rent under the existing lease or 20% of the total rental amount for the remaining months, whichever is higher. The Renter must email Tenant seven working days before the planned closure date in order to terminate the agreement early.

Yes, provided that they are available, you can update the items. You will need to pay the difference from the month you are thinking about upgrading the product if you choose to do so. Rent for the months after that would be calculated appropriately.

After completing the payment, you will be requested to upload the following files/details as part of Tenant's Know Your Customer (KYC) procedure:

• • Occupational Category (Student, Freelancer, Self-Employed, Employed, Homemaker, Other)
• • Government-issued identification (passport, licence, or Aadhar card)
• • Address Proof (Rental Agreement, Electricity Bill, WiFi Bill, Aadhar Card, Passport)
• • A second contact (a friend, a relative, or a coworker)
• • According to the chosen vocation (college detail, work detail, employment detail)

You will be able to see a tag that reads "Verification Pending" after this data has been uploaded. Our staff will check your profile from the backend in the interim. You will be able to see a tag that reads "Verification Complete" once the team has given its permission. * Please take notice that you will be asked to re-upload the required papers as instructed by the Tenant Team in the event of any discrepancy.

Ask Your Questions Using Enquiry Form in Contact Us Page.